Privacy Policy
Privacy Policy
Last updated: [27/01/2026]
Ardent Intelligence (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use our website and AI-powered services.
This policy applies to all users worldwide.
1. Who We Are
Business Name: Ardent Intelligence
Address: 20 Wenlock Road, London, England, N1 7GU
Website: https://ardentintelligence.com
Contact Email: Ardent@ai
If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us using the details above.
2. Information We Collect
We may collect the following categories of personal and technical information:
a. Information You Provide Directly
Name
Email address
Phone number
Company or business information
Payment and billing information
User-submitted content, including text, files, prompts, and conversations when interacting with our AI services
b. Information Collected Automatically
IP address
Device and browser information
Usage data and interaction logs
Cookies and similar tracking technologies
Analytics data related to website and service performance
We do not intentionally collect sensitive personal data (such as health, biometric, or government-issued identification data).
3. How We Use Your Information
We use collected information for the following purposes:
Providing and operating our AI services
Communicating with clients and responding to inquiries
Processing payments and invoicing
Improving service quality and internal analytics
Marketing and promotional activities
Ensuring legal and regulatory compliance
Maintaining platform security and preventing misuse
We do not use personal data to train AI models.
4. AI-Specific Data Handling
Ardent Intelligence provides AI-powered services. User inputs and conversations may be processed to deliver requested outputs and improve system performance.
User data is not used for AI model training
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on users
All AI processing is conducted in accordance with applicable data protection laws
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure essential website functionality
Analyse website usage and performance
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
6. Third-Party Services
We use trusted third-party service providers to support our operations, including:
AI service providers (e.g., OpenAI, Grok)
Communication services (e.g., Twilio)
These providers process data only as necessary to perform services on our behalf and are contractually obligated to protect your information.
7. Data Retention
We retain personal data for as long as your account remains active or as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Upon account deletion, your personal data will be securely deleted or anonymised unless retention is required by law.
8. Your Data Protection Rights
Depending on your location, you may have the following rights:
Right of access – request a copy of the personal data we hold about you
Right to correction – request correction of inaccurate or incomplete data
To exercise your rights, please contact us at Ardent@ai.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
Data encryption
Access controls and restricted permissions
While no system can guarantee absolute security, we take reasonable steps to safeguard your information against unauthorized access, disclosure, or misuse.
10. International Data Transfers
We do not intentionally transfer personal data outside the country where it is collected. Any processing performed by third-party providers is conducted in compliance with applicable data protection standards.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Ardent Intelligence
Email: Ardent@ai
Address: 20 Wenlock Road, London, England, N1 7GU
